7 Tips to Evaluate LMS Reports and Collect More Insightful Big Data

How to evaluate LMS reports to gain useful big data

Big data is all the rage right now in the online training industry. Companies are switching to LMS solutions with robust reporting, hoping that it will provide more clarity; That it will allow them to find hidden pain points and improve L&D efficiency. However, having LMS metrics in hand is only the first step. Once you invest in a new platform, you must know how to mine that data to create an action plan. These tips can help you evaluate learning management system reports to collect big data that translates into better ROI.

Ebook Release: The Performance Management Checklist: Collect More Insightful Big Data with the Right Learning Technologies

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Performance Management Checklist: Collect more insightful Big Data with the right learning technology

Discover how to fully utilize your training data for performance management.

7 Top Tips to Get Big Data to Evaluate LMS Reports

1. Use charts and graphs to identify common threads

Sometimes it’s hard to see the forest through the trees. You may be so busy evaluating personal performance metrics or completion rates that you miss the bigger picture. Charts and graphs help identify common threads that need immediate attention. For example, an annual overview reveals that sales team engagement is steadily declining. This gives you a starting point. Now you can use Learning Management System reports to identify causes and take a closer look at underperforming resources.

2. Analyze LMS reports from a persona perspective

Focus your efforts on learning individuals and groups. Not everyone is on the same level. Hence, they cannot all be evaluated using the same criteria. Develop profiles and groups based on their unique roles, responsibilities and gaps. Then view the LMS reports for each internal population This enables you to see how they compare (apples to apples) with peers. You can use this method to personalize resources that align with their characteristics, preferences, and goals.

3. Rely on custom report generators to track KPIs

KPIs are different for every organization, and that’s the beauty of an LMS custom report generator. You can track metrics that are important to your company and help you achieve the best results. For example, you need to monitor the performance of real-world activities for your sales team to increase their monthly figures. Or see how your external partners scored on the last compliance test to reduce risk and keep your brand image intact.

4. Schedule reporting to simplify data diagnostics

Who has time to rifle through all the reports to find meaningful metrics? Many LMS solutions feature report scheduling. Select the delivery method, frequency and recipient to automate the assessment process. Then periodically do some housekeeping to avoid redundancy and irrelevant reports. For example, your customer service manager no longer needs a weekly compliance report because the certification deadline has already passed or they have changed positions and are no longer leading the team. You should also get their input regarding delivery preferences and timing. They may prefer reports pinned to their dashboards rather than sent to their overflowing inboxes.

5. Get a holistic overview of performance metrics

Completion times are just as important as completion rates. LMS reporting requires a holistic approach. You need to look at every aspect of employee performance to get the big picture and adjust your training strategy accordingly. For example, an employee speeds through a diversity training module. This usually means one of two things. Either they don’t really know the information and are just guessing their responses or the difficulty level is so low that it doesn’t offer them a challenge. This requires further investigation. How are their evaluation scores? Did they complete similar modules faster than peers? Does their annual performance review tell you which category they fall into?

6. Use business reports as a basis

It’s not just the LMS report that you need to consider. Business metrics give you a basis for measuring the effectiveness of online training. Sluggish sales may indicate that your employees need more product knowledge and customer service skills. As a result, you can take a closer look at the relevant LMS reports to identify the problem spots that are associated with their poor performance. Business reports guide your big data analysis as they narrow the scope. Instead of trying to find a needle in the LMS reporting haystack, you now have a smaller search area.

7. Evaluate student responses to gain a new POV

L&D departments typically see things from only one perspective. They are trying to support the team and stretch the company’s resources. It’s a balancing act. But they can get so lost in purpose and results that they lose sight of the workers’ POV. Learner feedback helps your organization see online training through a new lens. Administer surveys, polls, and questionnaires, then compile data using LMS reports and data visualizations. Are they happy with the trainer/facilitator? Do they think their manager should be more involved? Do the resources address their needs or miss the mark entirely? Big data analysis requires two-way feedback. You give your employees input to fill performance gaps after completing a test or simulation. Likewise, their feedback will give you the insight you need to fill in gaps in your own curriculum.

Conclusion

Learning management system reports are worth their weight in L&D gold, but you need to know how to put them under the microscope. Big data can be overwhelming if you’re not sure how to analyze the data and use it to your advantage. However, these tips can help you evaluate all those metrics and restore order to the reporting chaos. See things from a persona POV, schedule analytics, and use business reports to guide your efforts

Invest in an LMS with custom report generators to streamline big data mining and analysis Check out our online directory to find the best system for your budget. Read reviews and evaluate their overall satisfaction scores to see if they meet expectations. We can help you find a system that offers the most value for money, with no strings attached.

Download the e-book Performance Management Checklist: Gather More Insightful Big Data with the Right Learning Technologies to learn how to fully utilize your employee training metrics.

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